Last updated: September 2026
These terms explain the conditions that apply when you use the Baskets by James website.
By using this website, you agree to these terms. If you purchase a basket, book a workshop or make another purchase through the website, our separate Terms & Conditions also apply.
About This Website
This website is operated by:
Baskets by James
6 Highcroft Close
Bognor Regis
West Sussex
PO22 8DS
Email: james@basketsbyjames.co.uk
Baskets by James is an independent business creating handmade willow baskets and offering willow weaving workshops.
Website Information
We make reasonable efforts to ensure that the information on this website is accurate and up to date.
From time to time, information may contain errors or become out of date. Product availability, workshop dates, prices and other information may also change.
Where information relates to a purchase, your rights under our Terms & Conditions and UK consumer law are not affected by these website terms.
Handmade Products & Images
The photographs and descriptions on this website are intended to represent James’s work as accurately as reasonably possible.
Willow is a natural material and each basket is individually handmade. Natural variations in colour, texture, shape and weave are therefore to be expected.
Images of made-to-order and personalised baskets may show examples of previous work rather than the exact basket you will receive.
Further information about purchases, returns and made-to-order products can be found in our Terms & Conditions and Returns & Refunds Policy.
Using This Website
You may use this website for personal and lawful purposes.
You must not deliberately misuse the website, attempt to gain unauthorised access to it, interfere with its operation, introduce malicious software or use it in a way that could damage the website or prevent other people from using it.
Copyright & Content
Unless otherwise stated, the content of this website, including text, photographs, graphics, branding and other original material, belongs to Baskets by James or is used with the permission of the relevant owner.
You may view and use the website for your own personal purposes.
You may not reproduce, republish, distribute or commercially use substantial parts of the website’s content without permission.
If you would like to use one of James’s photographs or other content, please contact james@basketsbyjames.co.uk.
Links to Other Websites
This website may occasionally contain links to websites or services operated by other organisations.
These links are provided for convenience or additional information. Baskets by James does not control third-party websites and is not responsible for their content, availability or privacy practices.
Website Availability
We aim to keep the website available and working correctly, but we cannot guarantee that it will always be available without interruption.
The website may occasionally be unavailable because of maintenance, technical problems or circumstances outside our reasonable control.
Where reasonably possible, problems will be corrected as soon as practical.
Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, or affects your statutory rights as a consumer.
Baskets by James is not responsible for losses caused by circumstances outside our reasonable control or for losses that could not reasonably have been anticipated.
If you are purchasing goods or booking a workshop, the provisions of our Terms & Conditions also apply.
Privacy & Cookies
Information about how personal information and cookies are handled is available in our Privacy & Cookie Policy.
Changes to These Terms
We may update these Website Terms of Use occasionally to reflect changes to the website, the business or relevant legal requirements.
The latest version will always be published on this page and the date at the top will show when it was last updated.
Governing Law
These terms are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the UK, you may also have rights under the laws that apply where you live.